Pants or socks first? All that stuff about improving efficiency.
In one way or another, the nature of business is to reduce costs and increase efficiency.
The ultimate advantage of a business is that it is more efficient than others. Even a company as innovative and hyper-innovative as Apple is, its
operational efficiency is also extremely high. For example, Apple stores have standardized their services to the top, and in fact, Apple's grassroots employee
In fact, the assessment of Apple's grassroots employees has nothing to do with creativity, but with execution. Apple's core creativity comes from the core brain of no more than 100 people.
The catering industry pays more attention to execution ability and operational efficiency.
For example, McDonald's KFC, all tableware is disposable, which greatly improves its efficiency, because employees do not need to
Brush the dishes. There is a saying that "China's 10,000-store brands do not brush the dishes", which is reasonable.
Last week I went to Ningbo, and the founder of a local restaurant brand, Xingping Chicken Rice, asked me to meet him for a consultation, so I ate at their store and talked to him.
I ate at their store while we talked. We talked about the matter of scrubbing dishes, for example, a table for four people, a meal will have four bone dishes, four small bowls, four rice
For example, for a table of four, a meal will have four bone dishes, four small bowls, four rice bowls, five to eight vegetable dishes, not counting the containers for desserts and beverages, which will require more than 20 dishes, and chopsticks to be brushed.
The waiter also has to set these dishes on the table. So how can they be more efficient? They put eight bone saucers in each
table drawer, so that the waiters can put the bone saucers directly on the table to meet the amount of eight times a day to turn the table.
Doing fast food requires a race against time, you save a few more minutes in the customer ordering, eating and checking out procedures, you can receive one more table of
Guests. So if you can save half a minute on the bone plate, then save half a minute.
The king of efficiency, Salia, the waiter will not serve tray dishes, because the tray needs to be put on the dishes and then take down, it would be better to serve the dishes directly.
How about directly carrying the dish to go on, synthesized so that the efficiency is higher.
Catering companies also have many ways to save costs.
For example, in Japan, the catering industry emphasizes the use of temporary or hourly workers, because temporary workers do not need to pay social security, which is a great cost reduction for the enterprise.
This is a great cost reduction for the business. If you are in Beijing and Shanghai, you have to help your regular employees to rent a room nearby and pay the five insurance and one gold, and the high rent in a city like Beijing and the fact that you can't rent a room in a group makes the cost very big. So the use of temporary workers is a very good way, it is said that a store in Salia 20 employees, can do 16 are hourly workers, of course, how can the use of hourly workers to ensure the efficiency of the meal, the situation of the hourly workers.
Of course, how can we use hourly workers to ensure the efficiency of the meal, the quality of the meal, without delaying the service, that is a set of mature labor system to ensure that the business
This is actually very difficult.
When I visited the baking factory of Box Ma, they said that because baking relies on heating, electricity is a very high cost, so the factory operates more at night.
This factory runs more processing at night, because the peak electricity is cheaper at night, and a lot of the work in dough making, kneading and shaping has been automated and roboticized.
have been automated and robotic work.
Pepper Ai Boiled Fish, which has the largest number of boiled fish stores, kills live fish on the spot, but slicing can be done with a slicing machine, which previously required three or four cooks to work for several hours.
four cooks to work for hours.
Guming Milk Tea was researching automatic milk tea equipment a few years ago, and now many of the jobs that needed to be done manually in the milk tea industry can be replaced by machines.
Nowadays, many jobs in the milk tea industry that used to be done manually can be replaced by machines, such as shaking milk tea.
In the baking industry, even if it is baked, the dough is made into frozen dough after rising in the central kitchen, and the employees on site only need to shape and bake it.
The only thing the employees on site need to do is to shape and bake it.
By raising the mason's mud tray to the mason's chest, the mason does not have to bend down to pick up materials, which can increase efficiency.
This will increase the efficiency of the mason.
A Chinese confectionery owner told me that we have peers who can load cakes and bags faster than we can, and we have never learned how to do it.
We have never learned. Therefore, there is always room for optimization in any industry and any process. We can make it cheaper, shorter and easier to get the job done.
Translated with DeepL.com (free version)
